FAQ'S

1. Do you sell direct to the public?
Yes we sell direct to the public, which makes us very competitive on price. You will save money as you are cutting out the middle person who may have added their fee.
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2. What is a template?
A template is an exact replica of the required granite worktops. Taking all accurate measurements of the kitchen units and cut outs for hobs and sinks, all the shaping and overhang required. This is then used to manufacture the granite work tops ensuring a precise and accurate cutting of the granite for a perfect work surface installation.

Beware of some companies who claim they do not need to template before fitting, and cut on site using mobile equipment on the installation day. Using hand held cutters and polishers in your kitchen or living room can often resort in having to chisel the walls and needing to scribe the back of the granite edge to install the work surface. Resulting in very poor quality and unprofessional looking work surface plus a lot of dust, mess and noise.
A top quality Granite worktop when finished to the highest standard requires accurate templating before installation. Our cutting and polishing is carried out on the latest precision machinery in a dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.
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3. What must I have on-site when you arrive to do the templating survey?
Before the survey you need to ensure all cabinets are level have sufficient braces and are secured firmly to the wall. Make sure you know the final location of sinks, hobs taps or any other fittings required and have these available on site. Please ensure after the survey cabinets are not moved as the measurements taken during the survey are crucial for a perfect worktop installation. Any changes after the survey can cause significant delays and incur extra charges.
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4. I am just replacing my existing worktops, do they have to be removed before you template?
In most cases we can template directly on top of the existing worktops, in very rare circumstances they may have to be removed before we come to template. If in doubt please call us for further clarification.

How ever we would recommend for a more accurate finish that you have your existing worktops removed before we come to template.

Please note when we return to install the new granite worktops the existing worktops need to be removed also sinks, taps and hobs should all be disconnected before we arrive to fit.
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5. Can we plaster the walls after you have templated?
No, this needs to be done before templating. Tiling should be done after the worktops have been installed.
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6. Do I need to be there when you template and install?
It is best if you are there when we template to answer any questions we might have. The same goes for fitting, so that you can confirm that you are happy with the finished product.
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7. How long from the templating will it take to fit my granite worktops?
We normally deliver and fit granite worktops within 3-10 working days after the survey, or by arrangement.
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8. How can I get a quote?
Call us for an immediate quote . You can also email us and we will get back to you straight away. We require a kitchen plan or accurate sizes. We can also come out and do an onsite quotation we will bring samples of granite and quartz. We have a show room where you can see granite and quartz worktops, you can see how we make your worktops and meet our friendly team.
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9. How do I place an order?
Once you are happy with the quote and want to go ahead contact us by telephone, call in or email us, we will then arrange a convenient time to come out and template the job.
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10. When do I Pay?
You pay on satisfactory completion of the job. (The day we fit the job)
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11. What payment methods do you accept?
We accept personal Cheques, bankers draft or cash. We require payment on the day of installation.
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12. Do you cut and polish granite onsite?
No, all our work surfaces are cut and manufactured in our own dedicated and bespoke manufacturing facility using the latest machinery.

A top quality Granite worktop when finished to the highest standard requires accurate templating before installation. Our cutting and polishing is carried out on the latest machinery in a dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.
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13. Are your worktops manufactured in the UK?
All of our worktops are cut and manufactured in the UK in our own dedicated and bespoke manufacturing workshop. You are welcome to view our workshop and showroom and have a look at how we make your worktops and look at different colours and many samples. Come and meet our friendly team who will be happy to help you.

Unlike many of our competitors who cut and manufacture their worktops abroad therefore making the customer wait up to 6 weeks before installation of the worktop.
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14. When can I see the actual granite samples?
You can call into our workshop and showroom where we have a wide range of granite and quartz samples and worktops. We can call out to see you and can bring samples with us. We can post samples.

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T: 0113 257 8936